Privacy policy

North Valley Woodworks

Privacy Policy

Last updated: October 19, 2026

North Valley Woodworks ("NVWW," "we," "us," or "our") operates the website www.nvww.org to showcase our handcrafted hardwood furniture, provide product information, and allow customers to configure furniture and request custom quotes.

Our website is powered by Shopify. We use QuickBooks separately to prepare estimates, issue invoices, and process customer payments.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, communicate with us, or purchase furniture directly from North Valley Woodworks.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website and business, we may collect the following information:

Contact Information

  • Name

  • Email address

  • Telephone number

  • Billing or delivery address, when necessary

Furniture & Quote Request Information

  • Furniture models and designs

  • Table dimensions and hardwood selections

  • Finish colors and customization preferences

  • Chair styles, quantities, and other selections

  • Delivery preferences

  • Information provided in custom quote requests

Order & Transaction Information

When you proceed with a furniture purchase, we may maintain records of estimates, invoices, deposits, payments, order specifications, delivery arrangements, and related customer communications.

Website & Device Information

Our website and service providers may automatically collect information such as:

  • IP address

  • Browser and device information

  • Pages visited

  • Website interactions

  • Referral sources

  • Cookies and similar tracking information

Customer Communications

We may retain emails, messages, photographs, and other information you voluntarily provide when requesting a quote, discussing an order, or contacting us for assistance.

2. How We Collect Information

We collect information:

  • Directly from you when you submit a quote request, contact us, or provide order information.

  • Automatically through our website and technologies such as cookies and analytics tools.

  • Through service providers that help us operate our website, manage customer communications, prepare estimates, and process payments.

  • Through advertising and marketing platforms, where applicable.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

Quotes & Customer Orders

  • Responding to furniture inquiries

  • Preparing customized estimates

  • Confirming furniture specifications

  • Processing orders and payments

  • Communicating production updates

  • Coordinating delivery or customer pickup

  • Providing warranty and customer support

Website Operations

  • Maintaining and improving our website

  • Understanding how visitors interact with our products and content

  • Troubleshooting technical problems

  • Protecting our website against unauthorized or fraudulent activity

Marketing & Advertising

We may use website analytics and advertising tools to understand interest in our products, evaluate advertising performance, and display relevant advertisements.

Where permitted by law, we may also communicate with customers about products, services, or promotional offers. Customers may opt out of promotional email communications using an available unsubscribe method or by contacting us.

Legal & Administrative Purposes

We may use information to maintain business records, comply with tax and accounting requirements, respond to lawful requests, resolve disputes, and protect our legal rights.

4. Estimates, Invoices & Payment Processing

North Valley Woodworks does not process furniture purchases through Shopify checkout.

Customers may submit furniture configurations or custom quote requests through our website. NVWW then reviews the request and prepares a formal estimate using QuickBooks.

If a customer proceeds with an order, invoices and payment arrangements are handled separately through QuickBooks or another payment method accepted by NVWW.

Payment-related information may be collected and processed by Intuit QuickBooks or the applicable payment provider under its own privacy and security policies.

We do not require customers to create a Shopify customer account to request a furniture quote.

We do not intentionally collect complete payment card numbers through our website's quote-request forms. Customers should not submit credit card numbers or other sensitive financial information through those forms.

5. Shopify & Website Hosting

Our website is hosted by Shopify, which provides the technology used to display our furniture, manage website functionality, and support customer quote requests.

Shopify may collect and process information about visitors and their interactions with our website, including device information, browsing activity, and information submitted through website features.

Shopify may also process information through its own services and participating third-party technologies.

For additional information about Shopify's privacy practices, visit:

https://privacy.shopify.com/en

6. Cookies, Analytics & Advertising

Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, measure advertising performance, and improve the customer experience.

These technologies may be provided by Shopify or third-party analytics and advertising services, including Meta platforms when enabled.

Depending on your location and applicable privacy laws, you may have the right to manage certain cookies or opt out of targeted advertising.

You may also adjust your browser settings to restrict or delete cookies. Some website features may not function as intended if certain cookies are disabled.

Where required by applicable law, we will provide appropriate privacy choices or obtain consent before using nonessential tracking technologies.

7. How We Share Personal Information

We do not sell customer contact lists to third parties.

We may disclose personal information when reasonably necessary to operate our business, including with:

  • Shopify: Website hosting and related services.

  • Intuit QuickBooks: Estimates, invoices, accounting, and payment processing.

  • Website applications and technology providers: Quote-request functionality, analytics, and other website services.

  • Advertising providers: Marketing measurement and targeted advertising, where enabled.

  • Delivery and service providers: Information reasonably necessary to coordinate customer orders and delivery.

  • Professional advisers: Accounting, legal, or other professional services.

  • Government authorities: When disclosure is required by applicable law or valid legal process.

Some advertising-related disclosures may qualify as "sharing" or "sale" under certain privacy laws even when we do not exchange personal information for money.

We may also disclose information in connection with a business transfer, merger, or sale, subject to applicable legal requirements.

8. Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties, including social media platforms, payment providers, and other businesses.

These third parties maintain their own privacy practices and policies.

We encourage customers to review the applicable privacy policies before providing personal information to third-party services.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

We also rely on service providers, including Shopify and QuickBooks, to maintain security measures appropriate to their services.

No method of electronic transmission or storage can be guaranteed completely secure.

Customers should avoid submitting sensitive financial information through ordinary email, social media messages, or website quote-request forms.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries and quote requests

  • Manage customer orders

  • Provide warranty service

  • Maintain accounting and tax records

  • Comply with legal obligations

  • Resolve disputes

  • Protect legitimate business interests

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely retain it as required or permitted by law.

11. Your Privacy Rights & Choices

Depending on where you reside, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Request a copy of certain personal information.

  • Opt out of certain targeted advertising or qualifying data-sharing activities.

These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

For information about privacy rights relating to data independently processed by Shopify, visit:

https://privacy.shopify.com/en

Where applicable, we will honor legally required browser-based opt-out preference signals, including Global Privacy Control.

12. Children's Privacy

Our website is intended for adults interested in purchasing handcrafted furniture.

We do not knowingly collect personal information from children under 16.

If we learn that we have collected personal information from a child in circumstances prohibited by law, we will take appropriate steps to delete that information.

Parents or guardians may contact us regarding concerns about information provided by a child.

13. International Data Processing

Although North Valley Woodworks operates in New Mexico, our website and technology providers may process or store personal information in other states or countries.

When applicable law requires safeguards for international transfers, we or our service providers will use appropriate transfer mechanisms.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business operations, technology providers, or legal requirements.

Any revised policy will be posted on our website with an updated revision date.

Where required by law, we will provide additional notice of material changes.

15. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, please contact:

North Valley Woodworks

Website: https://www.nvww.org

Email: nvwwabq@gmail.com

Privacy Policy